Choosing an education agent
A good agent can make applying easier. Here's how to check any agent, including us.
What to check
Check the university
See whether the agent appears on the university's own website. You can also check that the university is on the register of licensed student sponsors.
Check their training
The British Council publishes a database of certified UK agents and counsellors. Search it for the person advising you.
Ask about the National Code
The code sets out the standards expected of UK education agents. Ask whether the agent has signed it.
Ask about money early
Agents are usually paid commission by universities. Any fees should be explained at the start, and an agent shouldn't hold your money or make payments for you.
Be wary of promises
No agent can guarantee a place, a scholarship or a visa. If an agent offers easier entry requirements, check with the university.
Get visa advice from the right place
Speak to your university's international team, or find a regulated adviser on GOV.UK.
Read the official guidance
Student and parent guide
Study UK's guide explains what agents do, what to check and what to do if something goes wrong.
National Code of Ethical Practice
UKCISA's page explains the code and links to it, along with other guidance on working with agents.
These documents are published by UK education organisations, not by Stridewell. You can check who we currently represent on our About page.
If something goes wrong
Start with the agent's own complaints process. If that doesn't resolve the issue, contact the university or college you're applying to. Here's how to complain to Stridewell.